Cancellation policy
Cancellation Policy
At Malibee Beauty, we aim to provide you with the best possible shopping experience. If you wish to cancel your order, please review the following guidelines:
- Unfulfilled Orders: If your order has not yet been processed or shipped, you can cancel it at any time. Simply contact us as soon as possible to request a cancellation.
- Fulfilled Orders: Once your order has been shipped, it cannot be canceled. However, you can return the product in accordance with our Returns Policy.
Please note that preorders are subject to specific terms, which are outlined below.
Pre-orders
We may offer products on preorder during times of high demand. When you purchase a pre-order, you’re reserving a product that is either out of stock or not yet available.
- We may collect a partial payment at checkout and securely store your payment details. The full or remaining payment will be charged when the product is ready to ship.
- You can cancel a partially paid preorder before it has been fulfilled. Once the preorder is fulfilled and shipped, cancellations are not possible, but you can request a full or partial refund.
- For more details on returns and refunds, please refer to our Refund Policy.
