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Privacy policy

Privacy Policy

Last updated: March 12, 2025

This Privacy Policy describes how Malibee Beauty (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from malibeebeauty.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses below, we may use information to:

  • Communicate with you
  • Provide, improve, and personalize our Services
  • Comply with legal obligations
  • Enforce terms of service
  • Protect our rights, users, and others

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and Services.

Information We Collect Directly from You

This includes:

  • Contact details – Name, address, phone number, and email
  • Order information – Name, billing/shipping address, payment confirmation, email, phone number
  • Account information – Username, password, security questions
  • Customer support information – Details from communications you send us

Some features may require certain information to be provided; otherwise, those features may not be accessible.

Information We Collect Automatically ("Usage Data")

We use cookies, pixels, and similar technologies to collect data about:

  • How you access and use our Site
  • Device and browser information
  • Network connection details (IP address, location, etc.)

Information We Obtain from Third Parties

We may receive information from:

  • Vendors and service providers – Shopify, payment processors, fulfillment services
  • Marketing and analytics partners – To optimize our Services and advertising
  • Tracking technologies – Cookies, web beacons, and similar tools

We treat third-party data in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products & Services – Process payments, fulfill orders, manage accounts, shipping, and returns
  • Marketing & Advertising – Send promotional emails, SMS, and ads tailored to you
  • Security & Fraud Prevention – Detect and prevent fraudulent activity
  • Customer Support & Service Improvement – Respond to inquiries and enhance user experience

SMS Marketing & Data Collection

If you opt-in to SMS marketing, we may collect and use your phone number for promotional messages, updates, and cart reminders.

Cart Abandonment Tracking

Malibee Beauty’s website uses cookies to track items placed in your cart, including when the cart is abandoned. This allows us to send SMS reminders.

Third-Party Data Sharing & SMS Consent

We do not share or sell SMS opt-in data with third parties.

Example Text:

"The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Opt-Out & Managing Preferences

You can opt out of SMS marketing by replying STOP to any message. You may also unsubscribe from promotional emails using the provided link in our emails.

Cookies

We use cookies to:

  • Improve Site functionality
  • Store user preferences
  • Run analytics
  • Enhance advertising

For details on cookies used by Shopify, visit: shopify.com/legal/cookies

Managing Cookies:

You can remove or reject cookies through browser settings, but this may affect Site functionality.

How We Disclose Personal Information

We may share your personal information with:

  • Vendors & service providers – Payment processors, fulfillment partners, analytics providers
  • Business & marketing partners – For targeted advertising
  • Legal compliance & security purposes – To comply with laws, enforce terms, or protect users

We do not sell sensitive personal information.

Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing any data.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under 16.

Security & Retention of Your Information

We take reasonable security measures to protect your data but cannot guarantee absolute security. We retain data as necessary to:

  • Maintain accounts
  • Provide Services
  • Comply with legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have rights over your personal information, including:

  • Right to Access – Request details on how we use your information
  • Right to Delete – Request deletion of your data
  • Right to Correct – Request corrections to inaccurate information
  • Right to Portability – Receive a copy of your data
  • Restriction of Processing – Request we stop using your data in certain cases
  • Withdrawal of Consent – Revoke your consent to data processing
  • Right to Appeal – Challenge a denied request
  • Manage Communication Preferences – Unsubscribe from marketing emails or SMS messages

We may require identity verification to process these requests.

International Users

We may store and process your information outside of your country. If data is transferred outside Europe, we rely on recognized transfer mechanisms like Standard Contractual Clauses.

Complaints & Contact Information

If you have concerns about how we handle your data, contact us:

Email: info@malibeebeauty.com