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Frequently Asked Questions
ABOUT OUR TOOLS
What makes the Malibee 2-in-1 Sleek Air Straightener different from other straighteners?
The Malibee 2-in-1 Air Straightener uses advanced airflow technology and precision heat control to dry and straighten hair in one step, cutting styling time while minimising heat damage and enhancing shine. Unlike traditional flat irons, it has no heat plates, making it a gentler alternative for smooth, healthy-looking hair.
Is the 2-in-1 straightener suitable for all hair types?
The Malibee Air Straightener is designed for straight, wavy, and most curly hair. Explore our gallery to see results on various hair types. It is not recommended for extremely coily hair. Individual results may vary, so always use heat protection and follow the usage instructions for best results.
Can I use the Malibee Sleek Air Straightener on wet hair?
Yes! This tool is designed to work on both wet and dry hair, allowing for quick styling without the need for a separate blow dryer.
Can I use the Malibee Air Styler on wet hair?
Yes! As the tool comes with a blowdrying attachment. It is recommended to use the blow drying attachment to get the roots and rest of hair at least 95% dry before going in with the styling attachments.
Air straightener vs flat iron - which one is better?
Traditional flat irons have heated plates that apply direct heat up to 232°C and require blow-drying first, adding unnecessary heat and time. The Malibee 2-in-1 Air Straightener uses advanced air technology, blowing air at a 45-degree angle with adjustable heat up to 140°C. It dries and straightens in one step, reducing damage and saving time for smooth, healthy hair!
Can I use my Malibee hair tool overseas?
Our Malibee Hair Tools have been safety tested and designed specifically for use in Australia and New Zealand, where the voltage is 230V.
We don’t recommend using our Malibee Hair Tools outside of AU/NZ unless the countries voltage is within the 220-240V range. If their voltage is within this range, a travel adapter can be used.
Using it in countries with a different voltage outside of our 220-240V range can cause damage to the tool or even pose a safety risk - even with a travel adapter.
We always want your tool to perform at its best, and to be safe!
What heat settings does it have?
The straightener offers precise heat control for consistent, even heating, reducing the risk of overheating and damage. It features heat settings of 80°C, 120°C, and 140°C, along with a cool shot option.
The air styler offers precise heat control for consistent, even heating, reducing the risk of overheating and damage. It features heat settings of 60°C, 90°C, and 120°C, along with a cool shot option.
Will it damage my hair?
No! With Advanced Air Technology, Malibee Hair tools reduce heat exposure by replacing extreme heat plates with airflow to style.
For best results, we recommend using a heat protectant, as there is still some air heat, but it’s significantly lower than traditional flat irons that use direct heat from plates.
ORDERING & SHIPPING
Is my payment information secure when purchasing from Malibee Beauty?
Yes! We take the security of your personal information seriously. Your payment is processed with advanced encryption technology to keep your credit card details safe.
Where do you ship?
We currently ship New Zealand and Australia-wide.
How long does shipping take?
- Auckland (NZ): Overnight or within 1–3 business days.
- North Island (NZ): Overnight or within 2–5 business days.
- South Island (NZ): 2–5 business days. Australia: 3–13 business days, depending on your location
How much is shipping?
- Auckland (NZ): $5NZD
- North Island (NZ): $10NZD
- South Island (NZ): $15NZD
- Australia: $15AUD
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email.We use NZ Post for New Zealand deliveries and Australia Post once your order lands in Australia.
How can I contact customer support?
Reach out to us at info@malibeebeauty.com or via our contact form on the about us page, and we’ll be happy to assist you.
